State Farm® Insurance Agent Megan Barrow

"(Translated by Google) Thank you very much Luis F Velasquez, A very professional "State farm" Agent, For your help in obtaining my home insurance policy, I am very satisfied and I recommend him for his good work, Luis Velasquez is capable of finding a solution to achieve the best coverage of any type of insurance, I congratulate you for your intelligence and ability, and patience, when it comes to helping the Hispanic community! (Original) Le agradesco Mucho Luis F Velasquez, Un Agente de "State farm" muy profesional, Por su ayuda en optener mi poliza de seguranza de mi casa, Estoy muy sastifecho y lo recomiendo por su buen trabajo, Luis Velasquez es Capaz de encotrar una solucion para alcanzar la mejor cobertertura de cualquier tipo de aseguranzas, Lo Felicito por su inteligencia y capasidad, y paciencia, en el momento de ayudar a la comunidad Hispana!"

"Anee is awesome and very professional! You can tell that she loves what she does and she’s very good at it! I’m happy to have had Anee as my Insurance agent! She was even able to help me with what I need to have for my business insurance even though her company doesn’t provide the business insurance that I need! Anee your awesome and very informative thank you so much!"

"We’ve been having lots of communication issues within the whole company during our claim process but Megan took the time to get everything sorted out for us. I started out talking to a rep within the office and they sent our issues over to Megan and she took the time to reach out to me personally; she was out of state at a conference and still decided to reach out. Even went out of her way to message the billing department to get us some answers. We finally got a clear understanding as to what is going on. Thank you Megan!"

"(Translated by Google) Great costumer service, they go above and beyond to help. Excellent service both in English and Spanish, I was very satisfied with their help and they explain everything very well. (Original) Great costumer service, they go above and beyond to help. Excelente servicio tanto en inglés como en español, quede muy satisfecha con su ayuda y explican todo muy bien."

"(Translated by Google) I want to give a five-star rating to my agent Luis Velasquez, a professional in every sense of the word, very kind and at all times seeking to provide a solution to everything I required. I am very happy that you have been my agent, you helped me solve my problem, the follow-up you gave my case was excellent. Thank you so much. (Original) Quiero otorgar una calificación de cinco estrellas a mi agente Luis Velasquez, un profesional en toda la extensión de la palabra, muy amable y en todo momento buscando darle solución a todo lo que yo requería. Estoy muy feliz de que haya sido mi agente, me ayudó a solucionar mi problema, el seguimiento que le dio a mi caso fue excelente. Muchas gracias."

"If there were Oscars or Grammys for insurance agencies, Megan's office would have a shelf full! Insurance is complex, dull, and can be highly personal. Theresa made it understandable, pleasant, and all with great empathy. If they ever teach insurance literacy in schools, Theresa could well lead the way! Not new to insurance but new to State Farm. Very satisfied customer here!"

"We called because we were told they spoke Spanish. My parents were helped by Anee Hightower and the entire time we had to use a translator because the entire time she was speaking “Spanish” to us we didn’t understand a single word. We would receive calls with no introduction asking for personal information. We asked who it was and she didn’t give us an explanation other than State Farm. After giving them the information we got no updates and received letters in the mail asking us to give them our information again. After calling them they told us we would get a call back to see if our information was approved. We never got a call back, instead we got two checks sent. We had already paid 6 months worth of coverage. I let Megan know my issues and did little to nothing to resolve them. How can you claim to speak Spanish but not have knowledge of the common vocabulary used to describe the terms and services. Now I have to call another agency and hope they are able to get me covered. All this on a Saturday, when they are NOT open!!! I will be taking my business elsewhere. THEY DO NOT SPEAK SPANISH! Please stop advertising this on your website it is false advertising!"